{"id":10,"date":"2004-04-19T22:43:03","date_gmt":"2004-04-20T06:43:03","guid":{"rendered":"http:\/\/www.barleyservices.biz\/wordpress\/?p=10"},"modified":"2008-11-13T14:16:09","modified_gmt":"2008-11-13T20:16:09","slug":"they-dont-know-that-they-dont-know","status":"publish","type":"post","link":"http:\/\/www.barleyservices.biz\/wordpress\/?p=10","title":{"rendered":"They Don&#8217;t Know that They Don&#8217;t Know"},"content":{"rendered":"<p>Another twelve-hour day.  It&#8217;s nice to feel wanted.<\/p>\n<p>At Home Depot tonight I was buying parts for the nail salon job, which I&#8217;m doing at night so that the business can keep operating in the day, and I spied a little old lady with a small piece of paper in her hand.  She scanned all the shelves with an aimlessness that bespoke no acquaintance at all with the plumbing trade.<\/p>\n<p>&#8220;Can I help you?&#8221;<\/p>\n<p>&#8220;Oh, yes.  Do you work here?&#8221;<\/p>\n<p>&#8220;No, I&#8217;m a plumber.&#8221;<\/p>\n<p>She looked at her little paper and told me what she was looking for: a slip nut for a 1-1\/4&#8243; j-bend.  She said that she was trying to find the j-bends first, then she would look for the appropriate slip nut.<\/p>\n<p>Dear reader,  she would have been there for a good hour had she been allowed to persist in that method.  I took her two aisles over and showed her the slip nuts.  I also gave her my business card.<\/p>\n<p>Sometimes the workers in such a store can be a big help.  Sometimes they&#8217;re as lost as a goose in a snowstorm.  The problem is that the poor customer can&#8217;t tell the difference.  As I resumed picking my parts off the shelves, I overheard and enthusiastic and clueless customer rattling his desires off to a worker in orange.<\/p>\n<p>&#8220;Now I needs me some solder.&#8221;<\/p>\n<p>&#8220;Right here it is; silver solder.&#8221;<\/p>\n<p>&#8220;Why is it silver?&#8221;<\/p>\n<p>(Slight pause, then assertion of confidence) &#8220;You don&#8217;t have to wear a mask when you solder with it.&#8221;<\/p>\n<p>Solder was made of lead in the old days.  Environmentalism has driven the trade to use lead-free solder now in an attempt to make our drinking water a fraction of a tad safer.  Contrary to this utterance from the oracle in orange, nobody ever wore a mask when he soldered with lead.<\/p>\n<p>I turned to look at the unfortunate victim.  He had three rolls of solder in his shopping basket.  I, who run plumbing calls for a living, use about one roll every month or two.<\/p>\n<p>I believe in the &#8220;Do It Yourself&#8221; philosophy, but you&#8217;d better have a plumber standing by when the project goes into the toilet (so to speak); because there&#8217;s a lot of false confidence for sale, and you just might leave the store with some if you don&#8217;t check your bag carefully.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Another twelve-hour day. It&#8217;s nice to feel wanted. At Home Depot tonight I was buying parts for the nail salon job, which I&#8217;m doing at night so that the business can keep operating in the day, and I spied a little old lady with a small piece of paper in her hand. She scanned all &hellip; <a href=\"http:\/\/www.barleyservices.biz\/wordpress\/?p=10\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;They Don&#8217;t Know that They Don&#8217;t Know&#8221;<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-10","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p45dxY-a","_links":{"self":[{"href":"http:\/\/www.barleyservices.biz\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.barleyservices.biz\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.barleyservices.biz\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.barleyservices.biz\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/www.barleyservices.biz\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10"}],"version-history":[{"count":0,"href":"http:\/\/www.barleyservices.biz\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/10\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.barleyservices.biz\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.barleyservices.biz\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=10"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.barleyservices.biz\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}